Looks like there is a nationwide BlackBerry outage affecting BIS of mostly AT&T and Verizon users.
Do you think that if I created an application called “Yet Another BlackBerry Outage” that tracked and created a log of all the BlackBerry Outages that we experience from month to month RIM would allow me to post it to App World?
Haven’t gotten an email since 1…on Verizon
For a site that’s topically tethered to RIM products, you seem to nonetheless be able to maintain a hair-trigger tantrum response to any and all outages. My experience with RIM and ATT and Verizon has been that their outages are more infrequent and of shorter duration than most of their competitors. And without exception, those companies put resources to getting back online a.s.a.p. But I guess you never want to miss a good foot-stomping wah-wah-wahing opportunity. I do appreciate the heads-up, because its nice to know there’s a systemic problem before I start fiddling. But grow up already.
Strange, I’ve had no issues all day receiving emails on my phone. As the emails came in to my desktop so did they on my phone. Baltimore, Maryland location here.
Blackberry Outages and Digital Amputation!
You’d think we could at least receive a polite notice of the outage so we don’t think something is wrong with our phone. It was around 1pm EST that email stopped for a few hours–still spotty
— a verizon user
Someone BETTER give Robb some slack, it is after all his web site which is more time than not pro-RIM, pro-Blackberry, but sure think Robb or anyone else can be critical too if they chose. RIM is locked into the NOC system and when it happens to go down the whole BB system goes down. BAD system. Even worse you will never hear a peep, nor a good reason why the BB system is down. Even a certain CEO’s claim’s of “this will never happen again” have gone the way of the doedoe. It’s RIM’s JOB to let it’s customers know when and why there is a problem with the BB system.
My biggest beef with BB outages. You never know that your email isn’t going throught because there’s no status indicator or error message. At least with real mail client it will tell you when you’re not connecting.
Another outage another chance for you?
@Mark J. McPherson
You should see me when my internet connection goes out 🙂
I’ve been blogging about BlackBerrys for about 5 years now. Over this time period RIM has just about averaged a major outage or two about every three months.
Search of BlackBerry outage in the google search in the right sidebar. Look at the number of results that are returned.
Why should RIM be held to the same standards as wireless carriers? I honestly cannot remember the last time I couldn’t make a call because Verizon’s network was down. I pretty much expect not to be able to send or receive email at least once per quarter.
Utterly hilarious how religious people get about their communication devices.
Put it down, take a walk, get some fresh air.
I am truly baffled by all of people that think that the number of outages RIM has compared to other highly available wireless services is OK.
What is kind of interesting is that BES outages, although happen from time to time, occur much less frequently than do BIS outages. Me thinks RIM is aware that their bread and butter is still made by business users.
Massive email outage stymies BlackBerry users across USA; iPhones unaffected
Tuesday, April 14, 2009 – 02:11 PM EDT
“BlackBerry users around the country were without e-mail for about 3 hours in a nationwide outage [on April 13] that affected users on all major wireless networks,” Marguerite Reardon reports for CNET.
“From about 1 p.m. EDT to about 4 p.m. EDT people who subscribe to a BlackBerry e-mail service through their wireless carrier instead of being offered the service through their companies, could not send or receive e-mail or access the BlackBerry Internet Service Web site. They also weren’t able to create new accounts, access their Internet mailboxes, integrate third-party e-mail accounts, or view e-mail attachments during this time,” Reardon reports.
“Subscribers on all four major U.S. wireless networks–AT&T, Sprint Nextel, T-Mobile USA, and Verizon Wireless–complained that they had no access to e-mail until about 4 p.m. EDT, at which time they started getting a flood of e-mails that had been sent earlier in the day,” Reardon reports.
“RIM uses a centralized architecture to filter all its e-mail traffic and push it out to consumers’ phones. Critics of the BlackBerry service and architecture say that this centralized approach makes the service more vulnerable to outages. And indeed, the company has had some serious outages in the past. In April 2007, the company’s enterprise service suffered a huge outage that left millions of corporate BlackBerry users without access to e-mail,” Reardon reports.
We were reporting it as soon as it hit and we verified it wasn’t just a city that was affected at http://www.dataoutagenews.com/2009/04/13/blackberry-national-outage-vzw-4-13-2009/
Pda-city for all your blackberry needs, genuine accesories and locked and unlocked handsets in stock now