Back in the day when Palm was king of the hill the knock on the devices was that, although the OS was good, the hardware sucked. This is what allowed the BlackBerry to knock Palm off their pedestal as RIM put out devices with both a stable OS and and a stable operating system and stable hardware.
It looks like Palm still hasn’t figured the hardware thing out yet.
I hope that history doesn’t repeat itself… I am actually pulling for Palm.
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This ish is happening with my Pre that I stood in line to get at 4:00 a.m. to get Saturday. To make matters worse, I ported my number over from my SideKick on T-Mobile so I can’t even go back to using it so i am forced to use a broke phone until my replacement arrives hopefully by tomorrow.
Robb, I am leaving this comment via a new Palm Pre. Check your visitor logs…
RIM should be much more concerned about this than they ever should be about the iPhone.
Hopefully the BlackBerry Tour will be the real deal…
I am with Norman R. on this one. The Pre, in my opinion, poses a much greater threat to RIM than does the iPhone because true business users will like it.
I am setting up the Pre I picked up over the weekend of testing on my corporate network sometime today so I will let you know how it goes.
One of my coworkers just told me that they had a hardware issue with their Pre but they figured it out in the store and was able to get a working model before they walked out.
He said that you didn’t even have to slide out the keyboard to make it reboot. You just had to shake it and it would freeze.
I think your first paragraph is a bit redundant.
“with both a stable OS and and a stable operating system.”
Good catch Dave…
I meant both a stable OS and stable hardware…
I’m typing this from my Pre as well. I don’t have any of the hardware issues that I’ve seen posted on the web. Guess I’m lucky. The only complaint I have so far is the weak battery and slight sluggishness at times. I’m sure it will be corrected with a software update (the sluggishness).
Palm with the Pre shows it’s not up to the quality which is expected in the smartphone market. The Pre is looking to be a niche device at best, no where near what Palm was able to accomplish with the hugely successful Treo devices.
What a drag with the hardware issue lol the phone dies when you close it.
Don’t you just hate when things go wrong with a launch!
But it seems that the features are outweighing the hardware issues which is a good sign meaning that people are not giving up on it completely.
This could be a lifesaver for Palm.
@Ted, I think that it might be.
RIM so should have bought Palm back in December when there stock price was down to like a dollar.
Does anyone else dislike the keyboard on the Pre? I think it stinks compared to my Bold or Curve. When you first open it and see that tiny keyboard it seems way too small. Maybe this will prevent BB users who are used to great keyboards from switching?
I love my palm pre.. No glitches so far.
Well I only had one problem with my pre. when i closed it the phone would shutdown. i took it to the sprint store and they got it fixed in a jiffy sure there isnt that many applications, but it is a new product, and there is the update app. so were not stuck with what we have theres more to come. go to the palm pre site and go to bulletins and blog lots of info
As a Trading Assistant on eBay with a Drop Off Store Location in Santa Ana, CA, I rely on my Palm Pre to look at eBay.com and other websites, and send and receive emails and text messages. Of course I rely on a good phone connection with Sprint, and GPS to help me get to my customer’s house on time to pick up items to sell on eBay.
The Palm Pre most certainly has many glitches that range from annoying to down right troublesome and time-wasting. The most common problem is with everything on a dynamic touch-screen, and a somewhat slow operating system, by the time you push a button on the screen, it has already changed to something else, thus you press the wrong thing. Very frustrating. The phone is sometimes so slow that by the time it recognizes that you want to answer the phone, either the answer button disappears or something else happens and actually makes you miss your call. Sometimes the touch screen fails to react — you try to push a button or scroll and it does nothing. Sometimes it goes into la-la land or tries to think for a moment. This is particularly a problem when a call comes in and you can’t aswer the call because the phone is still busy thinking. There are many other glitches which I don’t have time to cover, nevertheless, I have not found a good alternative. I won’t use the iPhone because AT&T is less reliable than Sprint for my phone calls.
The Palm Pre is the only choice. I have not seen any other phone that works with Sprint with a multitouch screen for each web browsing, Youtube, camera with flash and GPS turn-by-turn navigation. Glitches and all, the Palm-Pre is still the phone for me. Corey Chambers on eBay — coreychambers.com
The Palm Pre is also very fragile. Mine has a short in it that affects call audio, and the two halves can easily break apart from one another, causing total disctuction of the phone.
I love my palm pre except for when the touch screen goes buggy. I think when I can upgrade I may try an htc arrive. I think what I love about the palm pre is a charachteristic that I’m sure to find in other smart phones. It’s only when I go back to a basic messaging phone that I decide to go back to the palm pre. Fast on the internet is what makes the difference to me. And the palm pre is fast when it’s working good.