Posts tagged as:

BlackBerry Administrator

What Tools Do You Use To Help Manage Your BlackBerry Deployment?

by Robb Dunewood on May 8, 2008 · 9 comments

When we talk about BlackBerrys here on RIMarkable we almost always do so from the perspective of the BlackBerry user. We know, however, that there are a lot of BlackBerry Administrators managing BlackBerry Enterprise Server deployments of all sizes that stop by from time to time as well. I have a question for BlackBerry administrators today.

What tools do you use to help manage your BlackBerry deployment?

I am sure that a lot of BlackBerry administrators use just the native tools to manage BES, however, I am just as sure that a lot of BES admins, especially ones with larger deployments, use third party tools that make dealing with their day to day BlackBerry administration tasks a lot easier and much less time consuming.

If you use such tools in your BES deployment, drop us a comment and tell us the name of the tool and how it helps you.

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BlackBerry Administrator: Is This Title An Appropriate Job Description Yet?

by Robb Dunewood on April 8, 2008 · 7 comments

There is no doubt that most BlackBerry implementations are considered mission critical applications, but, do IT shops allocate resources to them as such?

I remember having lunch with 3 “BlackBerry Administrators” a while back and one of the things that I noticed during our conversation was that not one of them officially had the title of BlackBerry Administrator nor did any of them embrace the title that I casually threw their way. It was as though they just happened to be the guy that knew the most about BlackBerrys within their messaging group of their various organizations.

It reminded me of when I first got into IT during the old days of Windows NT administration back in the early to mid nineties. When Microsoft Exchange first came out there was no such thing as an Exchange Administrator. There was the NT Administrator that knew that most about Sendmail or MS Mail that added the feather of Exchange guru to their hat.

Today, of course, Exchange Administrator is a job title and career path in its own light. Has this become the case for the BlackBerry Administrator?

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