IMAP E-Mail Now Instantly Pushed To BIS Users

It looks like RIM has rolled out a BIS upgrade that is allowing faster, almost instant, delivery of email over IMAP. BIS users used to have to wait as much as 15 minutes before their e-mail was delivered but delivery nows appears to be immediate.


  • gquaglia

    It’s great. My work email is now instant.

  • Andrew

    Does this work on Rogers? I can’t seem to find any settings to convert from POP3 to IMAP on the handheld.

  • TESZ9

    @Andrew-IMAP is provided by your email provider not something that can be converted from the handheld.

  • Andrew

    @TESZ9 – thanks, clarification – how do I change BIS to grab Gmail via IMAP opposed to POP3. It defaults to POP3 on my Rogers BIS server, and I can’t seem to find anywhere to enter IMAP server/Port info..

    any other on Rogers BIS using IMAP on there BB’s have it working?

  • TESZ9

    @Andrew IF, and I capitalize the if, I understand correctly imap should be enabled by default for gmail. So the link below shows the enable imap button.

  • Andrew

    @TESZ9 you’re right, I had disabled IMAP support in my Gmail settings some time ago – when I turned them back on my BIS configuration seems to have automatically switched to IMAP as I get my Gmail on my BB now almost instantly.

    This rocks.

  • TESZ9


  • Scott

    This is very cool! I’ve been bummed about the speed of mail delivery with BIS, ever since I had to move away from BES when I changed jobs.

    Note: if you want to setup imap for a service that RIM doesn’t have default settings (ie. non gmail, yahoo, etc.), you need to force the email setup to allow for manual configuration. You do this by entering the email address, but leave the passwords blank on the initial setup page. Then you will get an option to configure the service manually.

    I now get my work email via BIS, instantly.

  • Andrew

    @Scott – thanks very much for that information, leaving the passwords blank is the key – to others doing this, you only have to enter as the email server and it auto configures port 993 for you if you are using Gmail. Someone at RIM was thinking.

  • Andrew

    I put together a step by step tutorial for others trying to get IMAP GMail (all email) working on your BB. This is using the Rogers BIS portal, but RIM just skins it for them, so it should be the same for all BIS users.

  • Paras

    Does this work with hotmail too?

  • Gary

    Didn’t seem to make any differenct for my and gmail. I am on sprint.

  • Andrew

    @Paras – Hotmail doesn’t support IMAP, you would have to use a service like IzyMail – then just enter there server info., into your BIS account.

    It is 18$ a year for a subscription I believe, but they do offer a free trial.

  • Ben

    I never had a problem getting my gmail instantly? IMAP has been on forever.

    Was I just lucky?

  • Paras

    Andrew – Ah cheers mate, will check it out :)

  • Anthony

    I’ve been waiting for this for 4 years. Set up perfectly and works the way it should! This have made my month!!

  • Vincent Liou

    For those of you who want IMAP-IDLE email hosting as well as Over The Air syncing of Contacts/Calendar/Notes/Tasks to your BB and Outlook, please visit

  • Mark

    Well, this *WAS* blazing fast, but over the last week it appears to have reverted to the old 15 minute delay on every email. Both for IMAP and MAPI accounts.

    Any official word on this from RIM? What’s the deal? Did someone change a setting over there, get slapped and change it back?