July 7th, 2005

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Will Microsoft’s ‘Push’ based email be more fault tolerant than BlackBerry

Will Microsoft’s Messaging & Security Feature Pack for Windows Mobile 5.0 be more fault tolerant than the BlackBerry service offered by Research in Motion?  RIM has suffered its third major outage in as many weeks.  The latest outage being the most significant, affecting Australian based Telstra BlackBerry Users for almost a day and a half. 

All BlackBerry email flows through Research in Motions headquarters in Ontario, Canada.  This definitely has advantages such as PIN to PIN messaging but there are disadvantages as well.  If there is a problem with a telco’s link to RIM’s headquarters, such as the one that Telstra just suffered, everyone on that provider will have a problem with sending and receiving email.

Microsoft’s ‘Push’ based email may be seen as more fault tolerant because mail flow is decentralized.  There is no central point that all mail must flow through once it hits the internet from an Exchange 2003 server with SP2.  So long as your Windows Mobile 5.0 device can get internet access, email should be pushed to you.

Written by Robb Dunewood on July 7th, 2005 with no comments.
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Telstra BlackBerry Users Back Online

According to Rod Bruem, spokesman for Telstra, Australian BlackBerry users are back online.  Service was restored at 7 p.m. AEST, 33 hours after the primary link was disrupted on the North American end by service work.  Telstra will announce tomorrow how companies seeking compensation for lost business can make claims. 

Written by Robb Dunewood on July 7th, 2005 with no comments.
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Australian BlackBerry Outage Moves Into Day Two

Telstra BlackBerry Outage

Update

Telstra spokesman rod Bruem said that a new physical link for service between Telstra and Research in Motion has been established and work on the configuration of the data carriage over that link is underway.

There is a possibility that full service will be restored this afternoon, but due to international time frames and the degree of the co-ordination required, we have been conservative in our restoration estimates.  We also anticipate that there is a backlog of emails which may take sometime to clear, but (we are) still targeting full service restoration by start of business Friday.

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Around 10:00 a.m. yesterday morning a massive BlackBerry outage hit users of Telstra’s wireless network due to failed primary and backup links between Telstra and Research in Motion on the North American side.  After more than 24 hours, Telstra still doesn’t know when service will be restored.

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Written by Robb Dunewood on July 7th, 2005 with no comments.
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Entel PCS and RIM bring BlackBerry to Chile

Entel PCS and RIM bring BlackBerry to ChileEntel PCS and Research in Motion today announced plans to introduce the BlackBerry 7230 to Chile. 

We are pleased to work with RIM to offer BlackBerry, providing our customers with mobile access to communications and information while on the go,” said Carlos Rodríguez, Products & Services Manager of Entel PCS.   “Entel PCS is the first carrier in Chile to offer BlackBerry, a demonstration of Entel PCS’s ongoing commitment to providing popular and innovative solutions to its customers.

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Written by Robb Dunewood on July 7th, 2005 with no comments.
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