What Tools Do You Use To Help Manage Your BlackBerry Deployment?

When we talk about BlackBerrys here on RIMarkable we almost always do so from the perspective of the BlackBerry user. We know, however, that there are a lot of BlackBerry Administrators managing BlackBerry Enterprise Server deployments of all sizes that stop by from time to time as well. I have a question for BlackBerry administrators today.

What tools do you use to help manage your BlackBerry deployment?

I am sure that a lot of BlackBerry administrators use just the native tools to manage BES, however, I am just as sure that a lot of BES admins, especially ones with larger deployments, use third party tools that make dealing with their day to day BlackBerry administration tasks a lot easier and much less time consuming.

If you use such tools in your BES deployment, drop us a comment and tell us the name of the tool and how it helps you.

Written by Robb Dunewood on May 8th, 2008 with 4 comments.
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4 comments

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Get your own gravatar by visiting gravatar.com Jay form NYC
#1. May 8th, 2008, at 3:22 PM.

We are using Onset Technology Application Manager.
we get ~ 95% automatic first pass deployment and paid itself back in a couple of month’s.
We have ~13,000 BB in our enterpise so the ROI was quick.

Get your own gravatar by visiting gravatar.com John Barsodi
#2. May 8th, 2008, at 7:25 PM.

Native BES Tools & Alerts. They seem to be getting better with updates.

Get your own gravatar by visiting gravatar.com Oliver
#3. May 9th, 2008, at 6:53 AM.

We are using BNator to monitor the whole BES Infrastructure. With BNator it is also possible to manage users and so on, so it is a very god tool for the helpdesk (you can create your own rolemodel). BNator has a Webfrontend, so you do not have to install and update a client for the helpdesk.
Very excellent tool for overview, monitoring and management of the BES infrastructur. You should have a look on it ;)

Get your own gravatar by visiting gravatar.com Marcus
#4. May 9th, 2008, at 8:05 PM.

We are using BNator too, and I can completly agree with Oliver… With BNator you can reduce your work in Monitoring get good overview of your enviroment

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