What Does Verizon Have Against GPS In BlackBerrys?

by Robb Dunewood on July 23, 2007 · 108 comments

This is a question that goes out to the RIMarkable readers. Why does Verizon disable GPS in their BlackBerry devices?

At one point Verizon was actually advertising GPS in the BlackBerry 8830. The pix to the right was snagged from a scan of the Spring 2007 edition of Verizon Wireless Connect and GPS is in the feature list clear as day. We know now that GPS didn’t actually make the cut, but, the bigger question is why.

We know that Verizon has the network to handle it. Verizon actually disables it in the BlackBerry but offers it as an add-on called VZ Navigator on other devices.

What gives? Leave your comments below. RIMarkable reader Hello No as well as many other Verizon subscribers would really like to know.

{ 104 comments… read them below or add one }

1 gquaglia July 23, 2007 at 9:03 pm

One word, MONEY. Why give customers free GPS when you can offer your own program and charge for it. Gouging the customer is the Verizon way, after all.

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2 Andy Beal July 23, 2007 at 10:01 pm

I’d love to know the answer to that question. If I have to pay extra per month, I may consider it, but not having access at all is just crazy.

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3 hellno July 23, 2007 at 10:08 pm

“Developed by the United States Department of Defense, it is officially named NAVSTAR GPS (Contrary to popular belief, NAVSTAR is not an acronym, but simply a name given by Mr. John Walsh, a key decision maker when it came to the budget for the GPS program). The satellite constellation is managed by the United States Air Force 50th Space Wing. The cost of maintaining the system is approximately US$750 million per year, including the replacement of aging satellites, and research and development. Despite this fact, GPS is free for civilian use as a public good.”
http://en.wikipedia.org/wiki/Global_Positioning_System

and

“The BlackBerry 8830 smartphone houses a proprietary, autonomous GPS receiver. This
receiver is able to calculate the handheld’s location relying solely on GPS
satellites with no input from cellular towers. While the device does have assisted
GPS, i.e. A-GPS capability, it houses a “full” GPS system similar in nature
to GPS systems used by GPS-only car kits and mobile devices. This is designed to
be accessible by second- and third-party applications such as BlackBerry Maps, Google
Maps, and TeleNav. Such programs do need a wireless data signal to download mapping
information, though they can figure out where the BlackBerry is in terms of latitude
and longitude with just the GPS signal.

The BlackBerry 8830 smartphone as released by Verizon has had this “full”
GPS capability disabled at a software level. Verizon has indicated that they plan
to release their own proprietary GPS mapping solution at a later time; possibly
VZ Navigator. AT&T and T-Mobile have both taken similar routes with their 8800
series handhelds; locking out GPS access for 3rd party programs and only enabling
access to the built-in receiver to the TeleNav program that they sell themselves.

If you would like Verizon to enable GPS functionality on the BlackBerry 8830, I
suggest you contact them and advise them as much.

Thank you again for contacting us, Dennis. If you have any questions or comments,
feel free to contact us.

Sincerely,

Adam
BlackBerry Customer Support
Research In Motion Limited”
http://jkontherun.blogs.com/jkontherun/2007/07/verizon-gets-me.html

Now just like verizon crippling other functions and app’s (bluetooth is only one well known one) verizon feels it can SCREW its customers by crippling functions native to the BB8830. I don’t like that and I sure will not accept RIM and it’s BB’s getting a black eye when verizon turns it around and blames them like verizon turned around the bluetooth crippling on moto. verizon’s games are complete BS and something again needs to be done to give consumers back the freedom and functions they paid for. verizon has proven yet again much more than a slap on the wrist is needed to deal with verizon and their anti-consumer behavior.

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4 hellno July 23, 2007 at 10:12 pm

Robb,

Thanks for the story. A educated consumer is a smart consumer. Sure think everyone including myself can use more consumer education, especially when it come to the wireless industry.

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5 Jay July 23, 2007 at 11:49 pm

That is interesting, except there is one part that is completely inacturate, and that is that the 8800 sold by ATT and T-Mobile is NOT locked. The GPS functionality of that phone is fully accesable to other apps i.e. berry 411, Google Maps etc. and a few more, so he may be right about all the rest but negative on that one. I have no yet seen ATT or T- Mobile lock any standerd features on phones they sell, hoever having had several Verizon phones with software locks I an attest to them doing this as standard practice.

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6 Big D July 24, 2007 at 1:36 am

I’m so irritated by this I am canceling my VZW contract. They just don’t get it. Hey! Idiots!! Listen to your customers!

I’ll be quite happy to pay $175 to get out of the contract…… Jerks.

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7 Thought July 24, 2007 at 9:37 am

One has to assume the reason is simply a desire for greater revenue; in the case of GPS, to make sure that consumers pay Verizon for that feature.

Of course, even with that they are blowing it with the BB 8830, because they have yet to release their own GPS feature for that device. My guess is that it simply isn’t ready yet, not that they have any benefit to waiting; many people will sign up for it regardless.

Verizon has a great network, but they really do screw the consumer when it comes to these added features. If I were them, I’d worry, because others carriers are also investing in infrastructure improvement, and one has to believe that other carriers will catch up, at least to some extent. That, coupled with the fact that VZW is not on GSM, the de facto world wide standard. At some point you have to feel that VZW will have to transition to the same network system that the vast majority of the world uses, and that will be a hugely costly endeavor.

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8 Robb Dunewood July 24, 2007 at 11:04 am

I have no problem with a company trying to get every penny that they can from their customers. Customers have a choice and could chose not to go with Verizon.

My confusion comes from the “Why” on Verizon’s behalf. They must know that their customers want GPS, the Pearl, and the Curve. Why make them wait for what they could charge a premium for today?

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9 gquaglia July 24, 2007 at 12:07 pm

My confusion comes from the “Why” on Verizon’s behalf. They must know that their customers want GPS, the Pearl, and the Curve

They don’t care thats why. They are big and some will accept whatever Verizon gives them without question.

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10 hellno July 24, 2007 at 12:25 pm

Robb,

That is my big question too of just about everything verizon does, “WHY”?

Lets face it cdma is younger and technically better than GSM technology. In North America cdma had a huge head start over GSM. IF verizon really thinks “it’s the network” well then give customers the freedom to use the network, we will gladly pay for a great network, but we will NOT pay to be screwed by a service provider blocking, crippling, forcing proprietary app’s, and worse the lies to try and cover up what verizon is doing. Moto didn’t deserve the black eye and RIM sure doesn’t deserve any black eye, RIM designed open, autonomous GPS to use the free autonomous GPS that every US citizen has access to for FREE.

Sure wish verizon would wake up one day and realize they can make a ton of money just by providing “the network” without taking customers for a ride. By screwing customers verizon has allowed GSM to gain a major foot hold in North America. This culture is hardly just verizon though qualcomm is the most arrogant and greedy company there is, so much so there are many top tier wireless device makers which have stepped out of the cdma business just to stay away from qualcomm.

This anti-consumer culture is hurting verizon, verizon customers, device manufactures, cdma in North America, and the entire wireless industry. IF verizon treated customers with respect and openness, there would be little reason for North American consumers to look to GSM. Sadly verizon in many ways is it’s own worst enemy.

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11 hellno July 24, 2007 at 12:28 pm

Saying that do consumers have to force verizon into proper behavior? Or is it just easier to move on to a GSM service provider which has respect, openness, just about the same technology and level of service avaliable.

I go with the later GSM…. Not enough time in the day to fight a company which is really there making money for providing a service

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12 DP July 24, 2007 at 4:59 pm

Below is the e-mail i just received regarding the GPS capability. Pretty pathetic.

“Thank you for your interest in using your device to its fullest capabilities. Please be advised that Verizon Wireless is committed to providing the very latest in products and services. Verizon Wireless does not provide support for the BlackBerry Maps application or 3rd party software that would be required to make full use of the 8830′s GPS capabilities. As a result, the 8830′s GPS functionality has not been enabled so that we are able to provide a standardized level of functionality and support for our advanced devices. We are unable to state if or when additional GPS functionality will be enabled on the Verizon Wireless 8830. We understand and apologize for any frustration regarding this but we are only able to provide information regarding products or services that we are currently offering. We are unable to disclose any unconfirmed information because it would be subject to change and could raise expectations that may not be met.”

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13 hellno July 24, 2007 at 5:24 pm

There is NO excuse that verizon can give for crippling the BB8830. The FUD above is enough for most to understand verizon is working against it’s customers, and has been since the verizon merge. NYNEX and Bell Atlantic (after that) didn’t pull this kind of crap. Why anyone with any sense would continue paying verizon a service provider, to provide service while also blocking and crippling service and applications which the phone manufacture designs into the phone sure needs to THINK before allowing verizon to continue to SCREW and then lie about it. verizon needs to THINK about how a service provider should and is expected to treat consumers. It sure doesn’t need to be this way.

“GPS is free for civilian use as a public good.”

“The BlackBerry 8830 smartphone as released by Verizon has had this “full”
GPS capability disabled at a software level.”

“The BlackBerry 8830 smartphone houses a proprietary, autonomous GPS receiver. This receiver is able to calculate the handheld’s location relying solely on GPS
satellites with no input from cellular towers.”

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14 Brandy July 24, 2007 at 6:23 pm

DP,
I received the same exact response from Verizon –word for word– when I contacted them about the GPS in my 8830 and its current disabled state. Right now, I seem to be gathering a letter trail of regurgitated responses/excuses from VZW, for future references.

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15 Thought July 24, 2007 at 8:27 pm

The only way VZW will be forced to change is when this impacts their bottom line. The only way for consumers to speak is to leave them in sufficient numbers to wake them up. I don’t know if that’s going to happen, but sadly that is what it will take.

On a side note, RIM should use its clout to pressure VZW to open up some of these features on their BB devices at least. If Apple can make demands of ATT, surely RIM can make some more modest demands of VZW.

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16 Stinsonddog July 25, 2007 at 7:40 am

Oh how amuzing, and yet ATT and TM DO NOT cripple the GPS. They hide the BBMaps icon but that is easy to get back. I have all sorts of GPS apps on my 8800.

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17 JB July 25, 2007 at 1:03 pm

DP,

Turn that note right around on them…feel free to cut and paste.

“Thank you for your interest in maintaining me as your customer. Please be advised that I am interested in using the very latest in technology, products and services. I specifically purcashed the 8830 for this reason. Verizon Wireless does not provide support for the BlackBerry Maps application or 3rd party software that make full use of the 8830’s GPS capabilities as other vendors have. In fact, the 8830’s GPS functionality has been disabled rendering these applications useless anyway. Because you have disabled this feature, I am unable to use a function that I have paid for in the Blackberry 8830. Therefore, I will be switching to a vendor that will provide these applications and services. We understand and apologize for any frustration regarding this but we are only able to provide our money to vendors who meet our needs. You are unwilling to do this at this time. Therefore, you have lowered my expectations of the services that you can provide.”

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18 REV July 25, 2007 at 1:06 pm

Like Robb, I’m a big fan of Vzw, even thought I’ll be the first to admit that their BB strategy sucks.

I’m half-thinking of rolling over to AT&T just so when Vzw tries to talk me out of it, I can tell them “I’ll happily come back when your BB offerings are more competitive than AT&T.”

My Vzw contract expires in May, so I have until then to trash my credit rating so I can get an iPhone with a pay-as-you-go plan. ;)

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19 Robb Dunewood July 25, 2007 at 1:29 pm

Don’t trash your credit Rev. Just offer a college student some Ramin Noodles and let them fail the credit test for you. :)

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20 REV July 25, 2007 at 1:37 pm

Well, let’s see what happens with the iPhone between now and May, when the furor dies down and everyone who “gotta have it” already has it. Perhaps we’ll see pay-as-you-go open to all? Corporate discounts available?

Of course, I’d rather just see a Vzw Curve with camera, WiFi and uncrippled GPS!

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21 Thought July 25, 2007 at 8:28 pm

REV: according to reports, if you enter 999-99-9999 as your social security number during the credit check, you will fail and then be able to get a pay as you go plan.

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22 REV July 25, 2007 at 10:50 pm

Interesting. I would think that would work, but stranger things have happened, I suppose. Thanks for the tip.

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23 REV July 25, 2007 at 10:51 pm

wouldn’t think that would work, that is.

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24 Thought July 25, 2007 at 10:57 pm

EV: apparently that tactic has been successfully used by TUAW, The Unofficial Apple Weblog
Link

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25 Tanner Waldo July 29, 2007 at 1:16 pm

Rogers in Canada is notorious for pulling this kind of crap. They disable MP3 ringtones so that you have to buy their ringtones, and lock out the music player so that you hvae to use the Rogers Media Player.

They didn’t touch the GPS on the Blackberry 8800, though you have to subcribe to the Rogers GPS service if you want things like turn by turn directions. Just using maps is free though.

Verizon loses!

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26 jj August 2, 2007 at 11:43 am

Dear ,

Thank you for your recent e mail to Mr. Dennis Strigl, who has asked me to respond to you on his behalf.

Verizon Wireless’ advertisements do not represent the autonomous GPS receiver and you may be referring to and Ad by the manufacturer. There may be disclaimers that not all carriers will sell the unit with the GPS system active.

In the 4th quarter of 2007, Verizon Wireless is expecting to launch VZNavigator in many of our PDA devices. The software to utilize this program would be available to our customers at no cost.

If you have further questions, please feel free to contact me directly.

Steve Schwed
Verizon Wireless
HQ Executive Relations Supervisor
e-mail Stephen.Schwed@verizonwireless.com

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27 Fred August 3, 2007 at 4:05 pm

Dear Steve:

GET A CLUE.

I was in the process of placing an order for the 8830 with your network. After reading this info and verifying it after calling your help lines and web enabled chat. I will go elsewhere.

Effectivly your company BROKE the phone. Wether or your product to repair the phone is free is meaningless. What else did you break that I have not yet learned about?

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28 Mumser August 5, 2007 at 1:47 am

I also am considering the 8830 with Verizon; however, I am seriously
considering not renewing my contract and that of all my family due to this
issue of breaking the GPS functionality. The published position of Verizon they
are concerned of potential viruses and need to make sure it works on their
network seems rather disingenuous to me, as they will offer free software
to fix the problem. However, there is no mention that there will be not cost
to use the GPS functionality with the free S/W.

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29 David Burns August 8, 2007 at 9:30 am

I too find this extremely frustrating. Granted, I have GPS mapping in my car, but having previously used a BB7100i from Nextel that DOES have enabled GPS, I find I really miss it on my 8830. Adding to the frustration, the sales person in the store told me it does not even HAVE GPS (which I know to be not true) and the BB Maps application that was on the store sample “must have been installed by a customer, it won’t be on your phone”. Well, guess what, they hand my my new phone and RIGHT THERE ON THE SCREEN is BB Maps! Aargh! Buy a 7130 or 8830 from Sprint, and GPS is enabled and BB Maps works awesome. Buy the same device from Verizon (either one), and it’s disabled.

This “security” BS is just that, BS. They say BB Maps is a “3rd party” app, when it comes from RIM and is included on every 8830 that Verizon sells? What???

I too would be very interested in pursuing some action to “encourage” Verizon to remove their disabling of the capability. I am upgrading to the new device software 4.2.2.148 that just came out from Verizon last week, and I see that one of the changes is that the SIM capability can now be unlocked to allow non-Verizon SIMs to be used overseas. I am quit sure this change in policy was a result of so many complaints and lost customers.

Perhaps if there’s a groundswell of user protest (ala the campaign to send bags of nuts to CBS in an effort to save the Jericho TV series, which WORKED! http://www.nutsonline.com/jericho), Verizon can be convinced to do what’s right.

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30 Steve August 11, 2007 at 9:27 am

I purchased my 8830 after reading an early Verizon add that claimed it provided GPS. I then checked the BB web page that claimed that the devise provided this capability. The Verizon sales rep did not tell me that it was disabled. The GPS feature is one of the primary reasons I purchased this device and extended my contract (I switched from a different BB Verizon device). I am very angry about this! I have an attorney friend that I discussed this with, and he told me that this false and misleading practice is a violation of certain laws, and he could easily get me out my Verizon contract. “He said “slam Dunk”! Maybe someone could lead a significant class action threat to terminate several thousand Verizon contracts, I am sure that would get their attention.

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31 JAC August 24, 2007 at 4:30 pm

I recommend that folks reading this post send an email to Stephen Schwed (Stephen.Schwed@verizonwireless.com) as one of the posts above has done. This will funnel the message into their consumer relations area and perhaps gain more attention. Doesn’t guarantee results, but can’t hurt. I’m extremely frustrated that VZW has chosen this path… we have dozens of users whom we just provided 8830′s, all of whom were expecting full hardware functionality.

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32 scottDb August 25, 2007 at 12:02 am

does anyone know if there is a software download yet able to unlock the gps on a verizon bb 8830
i figure that some people already cracked the iphone, how come they haven’t figured out this gps thing yet

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33 leonardo August 26, 2007 at 8:18 am

I received my bb8830 from Sprint a week ago, and the GPS feature is not locked. It came preloaded with a Maps program (Tele Atlas) that works pretty good and I was able to install Goggle Maps as well.

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34 ollie August 26, 2007 at 1:22 pm

I was looking at the 8830 and my wife picked one up for me yesterday (verizon). They have been our carriers for years.

Amazed to find out the GPS not working. I was in a mall store a week ago and am 99% sure the card showing the phone features included GPS.

GPS was the selling point for me. I have a handheld PDA and a bluetooth GPS. I love having GPS when I need it and was looking forward to dumping a few of my devices.

I will return the phone today.

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35 JAC August 27, 2007 at 11:14 am

Here’s the response I received from my Verizon rep today:

The GPS service that is native to the Global BlackBerry does not have the level of security, protection or performance that Verizon Wireless requires (security precautions are important to prevent unintended use or misuse of location data). From a performance perspective, Verizon Wireless expects its network assisted approach to provide more accurate and faster location information, and better performance indoors and in dense urban areas. Verizon Wireless is very careful to only advertise the features and services available on the devices it sells to ensure that customers get what they want and expect when they purchase a new device. None of the Verizon Wireless advertising on this device referenced mapping tools. Any service offered by Verizon Wireless must pass testing and have the necessary security to protect customers from unintended identification. The current GPS service does not currently meet our security requirements.

Verizon Wireless is currently modifying its own location based mapping service, VZ Navigator, for the BlackBerry 8830. The plan is for VZ Navigator and certain third party GPS applications to be available for the BlackBerry 8830 this year. The Blackberry is currently GPS capable to support Enhanced 911 Phase 2 automatic location identification.


Summary: Verizon has a canned response for anyone who asks about the GPS functionality being disabled. The response is clearly intended for an audience that doesn’t understand how GPS actually works (ie, someone who assumes they have to pay for GPS functionality / assume it relies upon cellular info to calculate location).

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36 Dan August 27, 2007 at 1:22 pm

simple. when they offer GPS for $10 per month. No one sign up.

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37 elliot stern September 9, 2007 at 6:38 pm

I have written to Mr. schwed and have advised him that my 2 cell phones and 1 broadband for my computer, as well as DSL at home, and the Blackberry 8830 I have just ordered are all in the path of being canceled. I explained that even though I consider the coverage to be the best, I shall step backwards a bit and go to Sprint because the have not disabled features I am paying for.

I hope he sends a reply. I am not sure what difference my note will make. Probably none, but the few hundred dollars a month I spend on Verizon can easily be moved to another provider.

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38 Tom September 10, 2007 at 1:57 pm

I am also very discouraged with Verizon for disabling this feature. It makes absolutely no sense. Any word on when the VZNavigator will be released for the 8830? I heard that if you buy an external bluetooth GPS system for Verizon’s 8830, then the Maps and Google Maps navigation software will work. Is this true? This is the type of product I’m speaking of:

http://www.arkon.com/gps.php

“BT339 : Arkon Bluetooth GPS Receiver with SiRFstarIII™ Chipset”

Only runs about 80 bucks – not too bad if you REALLY want GPS for your Blackberry 8830. Although it’s still nuts that we don’t get this free.

ANY INPUT/RESPONSES WOULD BE APPRECIATED

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39 Richard Wessels September 10, 2007 at 3:54 pm

I hope that people take some time to really complain about this. I plan to send letters to the FCC, FTC, and SEC (because shareholders should know how Verizon is screwing customers too). I encourage all others to do the same. While you are at it, send one to the BBB in your area, maybe a few percentage points drop in their rateing there would get their attention.

Considering how many law professionals use BB’s on a daily basis, I hope that one of them gets the idea that they can launch a class action against VZW and get this resolved or the money for the devices refunded. Something like this could make for some very bad press for VZW if we just tried.

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40 JAC September 10, 2007 at 8:15 pm

Tom,

Not likely that the external device would work. The 8830 does have bluetooth support, but profiles are only intended for common cell phone bluetooth devices (headset, handsfree, file transfers). Most bluetooth gps receivers use a serial profile/connection which I am pretty certain the 8830 doesn’t support. (or at least not obviously). Sad that anyone should have to pay a cent for another piece of hardware when the 8830 has the gps receiver built in….

PS to all: never received a response from Stephen Schwed…. I did get a return receipt on my email, so someone on his side at least opened it. Sent a second email today, although I doubt I will hear back….

=============

Tom
#40. September 10th, 2007, at 1:57 PM.

I am also very discouraged with Verizon for disabling this feature. It makes absolutely no sense. Any word on when the VZNavigator will be released for the 8830? I heard that if you buy an external bluetooth GPS system for Verizon’s 8830, then the Maps and Google Maps navigation software will work. Is this true? This is the type of product I’m speaking of:

http://www.arkon.com/gps.php

“BT339 : Arkon Bluetooth GPS Receiver with SiRFstarIII™ Chipset”

Only runs about 80 bucks – not too bad if you REALLY want GPS for your Blackberry 8830. Although it’s still nuts that we don’t get this free.

ANY INPUT/RESPONSES WOULD BE APPRECIATED

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41 Tom September 10, 2007 at 11:23 pm

Thanks for the response, although I think you are incorrect. I did some more research, and according to the people on this message board: an external GPS reciever WILL work on the Verizon 8830.

http://forums.crackberry.com/f61/gps-verizon-8830-update-1279/index18.html

There’s a quality one on sale for 40 bucks linked on the forum. It’s a start!

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42 Gerry September 11, 2007 at 11:54 am

First off FOR HEAVENS SAKE DO NOT BUY THIS PHONE FROM VERIZON!!! I was told by Verizon Sales that the GPS was fully functional, and then a few days later found it had been disabled. This will be my last Verizon contract( 4 phones) as I intend to ditch both the disappointing crippled Blacberry 8830, and Verizon’s “service”. My next phone will be an IPHONE as at least they do what Apple says they will do. Verizon AND RIM have lost me as a customer, and I am considering just paying the $175 to escape from this sham…..I hate being ripped off, and that is exactly what has happened.

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43 Vijay September 22, 2007 at 3:02 pm

I also recently bought an 8830 and am disappointed about not being able to use the GPS capability. Several of the comments in this forum are targeting the anger (and encouraging others to target their anger) at the powerless Verizon customer service people. The decisions are made deep inside the company by senior people who own revenue numbers for lines of business. The only way to get their attention (as well as the attention of regulatory bodies like another poster here suggested) is to show aggregated consumer clout. Somebody has to start an Internet based signature campaign, collect tens of thousands of on-line signatures and then direct that information to Verizon and the media. Getting media attention will automatically attract consumer groups’ attention because the people in those groups like to see their names in print and faces on TV.

In particular, if there is an anti-trust angle to Verizon’s behavior, getting the Justice Department’s attention to this issue will really shake things up.

Somebody suggested RIM should get involved. RIM won’t fight this battle with Verizon. Unlike Apple which as a new entrant had nothing to lose when it entered into discussions with the carriers, RIM probably gets 20-30% of its business from Verizon. Not something they will want to mess with.

I hope one of you will start a signature campaign :-)

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44 Bayne Schulstad September 26, 2007 at 9:13 am

If some kid can hack the iPhone, why can’t someone hack the Verizon phones. Maybe he could make a couple of bucks making a lot of people happy with un-crippled Verizon blackberrys.

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45 Talion September 28, 2007 at 3:28 pm

8830 GPS won’t work in Europe.

I did a google search and came up with this from: evdoinfo.com/content/view/2051/64/ and last updated 15 August 2007.

Quoting: “Q – Does GPS work internationally?
A – No, the GPS chipset on the 8830 is disabled when the device is in GSM/GPRS mode due to Qualcomm requirement.”

The only mention of a tie between GPS and CDMA in Blackberry’s own user manual is:

Quoting: “About assisted GPS support
Your BlackBerry® device is designed to support assisted GPS when your device is connected to a CDMA network. If you make an emergency call or your device is in Emergency Callback Mode, an emergency operator might be able to use assisted GPS technology to estimate your location.”

I have been unable to find any info on Blackberry’s website or their user manual that the 8830′s GPS will not work in Europe. In point of fact, in a phone conversation with a local Alltel/Blackberry salesperson he indicated that he too believed that the 8830 GPS would work in Europe. Seems like a deceptive business practise on Blackberry’s part to me.

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46 David B September 28, 2007 at 6:26 pm

Bayne Schulstad said:
“If some kid can hack the iPhone, why can’t someone hack the Verizon phones.”
You see where all those hacked iPhone’s are now becoming inoperable? And Apple has said the hacks void the warranty?

I’d like my 8830′s GPS hacked to become operable, but NOT at the expense of it bricking or voiding the warranty.

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47 Steve G October 11, 2007 at 11:31 am

Here’s an email I received from Verizon on the issue.
Verizon’s stance is I could be tracked. (Sure).
But just like the v710 bluetooth issue, I would bet its so Verizon can make extra money $15 a month on top of the voice and the data plan.
Verizon and Verizon wireless never really diverged.
Since I am locked into the Verizon Wireless contract, I will instead cancel any Verizon service (land-line only).
I recommend others upset with this issue do the same. Money talks.

At Verizon Wireless we value the security and privacy of our subscriber data and user information and we have taken this into account in the development of our location based services offerings. To alleviate concerns regarding access to data by malicious applications and misuse of location information, Verizon Wireless’ location based services utilize a solution that requires each location request to be authenticated and accepted prior to a user’s location being obtained through the network and used by authorized applications.

Verizon Wireless is aggressively working to expand our suite of location based services offerings in a way that does not compromise our dedication to privacy and security yet offers value and flexibility to our customers

Robert Bustamante
Verizon Wireless
WDTS Supervisor
Albuquerque, NM

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48 Stephen October 12, 2007 at 1:06 am

I’m, I suppose, what you would call a ‘BlackBerry Power User.’ I use my BlackBerry for Email, Web Browsing, Mapping, Address Lookup, etc.

What I bought my BB 8830 for, originally, was for a sport called Geocaching (www.geocaching.com/faq) I thought I could use the integrated GPS for finding my caches and then using the integrated web browser for logging them on the geocaching.com web site. Alas, to my disappointment, I found out that the on-board gps unit is firmware hacked at a very low level. Some mapping applications recognize the hardware, but don’t receive a signal from the gps chipset.

I have a few problems with Verizon’s stance on the 8830 GPS issue, and I’d like to outline them here:

1. Their stance on security: What element of “you’re not any more or less secure than any other cellular network” don’t they understand? Every other carrier has gps-enabled phones, including–guess who?–Verizon! Their regular phones with VZ Navigator use their network for GPS positioning and probably use A-GPS (Assisted GPS, ie, Cell Tower Assist+GPS) to provide the turn-by-turn directions they need.

2. Their concern with BlackBerry Security, if any: BlackBerry has one of the most reknowned, bone-solid crypto stacks in the business. IF AES encryption capability isn’t enough for them, I don’t know what is. What I don’t get is how someone would be able to triangulate using the GPS system on the phone in any more rabid a fashion than not, just using the cell towers. Granted, this type of thing requires a bit of know-how, especially if some dishonest sort is using cell networks to find people with their phones turned on, but this has been around for years and, aside from some movies using hollywood license to spread doom and gloom about the technology, methinks tht Verizon doth worry too much. I just don’t think it’s that much of an issue for the average user.

3. The GPS portion that users want is the stand-alone segment of the GPS stack. Users don’t give a rip about the A-GPS part of the system. Keep the tower-assist part turned off if Verizon is that concerned. We just want to be able to receive our GPS satellite signals and use whatever mapping program we want with the unit’s capabilities for which we paid.

4. GPS Sentence Data–the signals coming from the 8830′s GPS Chipset–should be one format, and one format only: NMEA 0183 Compliant! This is the DeFacto Standard for on-board, GPS electronic signal data in use by every manufacturer in the industry. If Qualcomm, Verizon, and RIM would just stick to standards, there wouldn’t be any problems with third-party mapping and GPS applications working with this phone. Granted, only Verizon crippled the thing, not the other two companies.

5. Owners of the Verizon BlackBerry 8830 *do need to*–and I can’t stress this enough–continue to show our distaste for their engineers messing around with native features on phones that we buy. This is my first experience with them and I wish to politely state that, “ahem! we are not amused!”

Warm regards,
Stephen

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49 Steve G October 16, 2007 at 5:28 pm

Stephen (#51)
What Verizon is trying to say is that Blackberry maps and Google maps need my GPS location (from my GPS chip). The interaction between the mapping data download via the internet to my IP address is the security issue.
So, someone would have to have my IP address of my phone, and hack the blackberry download of mapping data (or upload of my GPS location).
Then, the bad guys could track me via the Internet.
I am not worried about this, and would clearly opt-in to a waiver.
Why does ATT and Sprint allow this horrible security hole?

Still canceling all my Verizon and VerizonWireless when I get a chance. The Verizon plans have no contract, so we can all cancel anytime.

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50 Baba Bouy October 24, 2007 at 7:12 am

It’s all about the stock price, shareholders and revenues. What’s interesting is the amount of people that have nothing better to do than read threads.

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