Comments on: Yet Another BlackBerry Outage

By: jonabyte

jonabyte — Wed, 26 Sep 2007 12:46:32 +0000

RIM constantly has issues with BIS, it goes down almost on a daily basis for at least an hour (most people probably wouldn’t notice it).
I agree rim does need to do something like spread out their data centres to help with issues such as these and other outages that happened in the past.

By: Robb Dunewood

Robb Dunewood — Wed, 26 Sep 2007 11:45:50 +0000

Carriers effected: ALL
Fix ETA: N/A
Email Accounts Effected: 3rd party emails: Gmail/Yahoo/Hotmail/Comcast/etc
Email Accounts NOT Effected: blackberry.net
Addtional Services Effected: POSSIBLY Data browsing, BlackBerry Messenger, 3rd party apps that rely on data.

By: itwasarimissue

itwasarimissue — Wed, 26 Sep 2007 11:00:52 +0000

It was a RIM issue and not a carrier issue. Confirmed reports of all 4 major carriers in the US effected, so don’t be jumping on his back saying it was just a carrier issue.
Probably RIM’s way of saying “F You” to all of us who got our 8320’s before the official 24th launch date!

By: Wayne

Wayne — Wed, 26 Sep 2007 10:12:14 +0000

My BIS works and I’m with Rogers…

By: Neil Thompson

Neil Thompson — Wed, 26 Sep 2007 08:33:54 +0000

If, as you say, this was a BIS problem then anyone on a BES won’t be affected and surely any Fortune 500 would be running a BES?

If it is a NOC problem then that would affect all. However, it’s ok in the UK. I think that Europe has it’s own NOC.

Neil

By: bluehorseshoe

bluehorseshoe — Wed, 26 Sep 2007 04:45:43 +0000

No issues with Tmob. Data and emails are running fine, and have been all day. Not a BB issue if it’s just a single carrier.

By: nicole

nicole — Wed, 26 Sep 2007 04:40:43 +0000

I just don’t think it’s logical for a company to promise that something like a technology malfunction will never happen again. Just admit you were at fault and swear you’ll do better next time.

By: TheGrinch

TheGrinch — Wed, 26 Sep 2007 04:33:02 +0000

No problems here in Australia. My understanding is that there are currently two RIM relays. One in Canada & one in the USA. Over the past twelve months I have heard of outages but they have not effected our services here in Australia.

Besides i wouldn’t call 3 outages in 12 months a catastrophe. That’s the nature of the technology beast (even with redundant architecture in place to fail over services). As they say, $h1t happens.

By: JHP2

JHP2 — Wed, 26 Sep 2007 01:44:47 +0000

My toes are still tappin and my VZW 7130e is still getting it’s fill of data. Lucky for me it has true push email from Exchange.