1. 14 day return policy unlike Cingular’s 30 day return. it is a return to Apple not Cingular, so returns will follow Apple policys (its not like any cell phone so why shhould it be treated like one?)
2. All returns must be taken back to the Cingular store where it was purchased with a 10% restocking fee. thats 50 or 60 dollars depending on if you got a 4gb or 8gb. (hat is standard Apple Policy and its ten bucks too high in either case, not to mention; who’s taking back an iPhone?)
3. Any defective phones must be sent to Apple. This means if you open your box and the screen wont light up, tough toenails, you gotta send it to Apple and be phoneless for 3 weeks. (Actually Apple replaces it on the spot like they did mine after I fucked it up, again “I” fucked it up)
4. This will be the most fragile phone ever made. Apple had to go with the glass display screen because the plastic screen didnt respond to the touch like Apple wanted. So if you drop it you now have a 500 paperweight. (wrong, already have any they replaced it on the spot)
5. Iphone and windows vista are not meshing well on some apps. Microsoft is saying its Mac and vice versa. Dont expect it to be fixed soon. (Windows Vista Blows, now that I am done with that, only the 64-bit version is having trouble, which only 1% of the people run, and Microsoft has admitted there is a driver bug)
6. Email from a Microsoft exchange server for what i know so far will not work. Thats sux for anyone wanting it as a business phone. (there is already a service $4 a month, and FYI exchnge is just prapriatory IMAP, and as such has a gateway, so technicaly exchange has been compatible from day one)
7. The typing on the keyboard is impossible if you are not looking at the phone. there is no keys to feel which is which. ( I am sorry, why would you be typing on any “Smartphone” without looking?)
8. Zero customer service help from Cingular or its stores (who cares). So if your phone quits working its all up to Apple to try and fix a phone. Not really their fortae. (if they can’t fix it they replace it on the spot, period..for a full year, I don’t know any cingular phone after 30 days they will do that with)
9. Apple made the iphone a really cool ipod but should have focused more on the phone aspect of it. I know that my N75 Nokia gets better reception that the iphone. I know, I have tested it. (yeah, I was using a much more expensive BB8800 which got about the same reception (I loved my 8800 by the way, one of the best BB I have ever owned)
10. All activation of the iphone is to be done at home by the customer. Hope you dont have any questions, lol, but really and the whole price thing on how its the same price to buy without a contract as it is with or as a go phone or pay as you go.
( I am sorry how is this bad for the consumer? it means if your credirt sucks you can still have one, which mind you all the “go phones” blow, and if you want to make a regular phone into one, its full price city)
11. Internal sim card makes it impossible for any Cingular rep to work on the phone. (Dude, you claim to work for a Cingular Store, well I would bet its not company owned but some indirect who can’t even sell iPhones yet, speak on what you know, the sim is removable; it’s in a tray at the top of the phone.
12. Apple has a 33% return rate on the ipods, what is going to say that the iphone wont be the same. ( what a lie, Apple has a 1%, again 1% return rate on iPods, how do I know this, I am a former full-time Apple Emplyee.)

Don’t be misguided by BS. An Alex comparing anything to an iPhone is Apple’s and Oranges. An FYI Apple is ranked number one in customer service every single year,. higher then ATT for sure, so do some thinking on your statements from this point forward, please, giving people bad info is just bad buisness especialy since you claim to be in the buisness.

Cingular/AT&T have a 5 year exclusive to any Apple wireless device.

Only compititon for the iphone right now is the Blackberry Curve (8300), Blackberry Pearl (8100), or AT&T 8525 (HTC Hermes).

There is a phone that LG is in the works of making. LG and Prada teamed up and are making a iphone look-a-like. Check it out on phonescoop.com