As much as I love my BlackBerry, RIM’s implementation of BIS is a joke. We are now amidst the third BlackBerry outage in less than a week. I am beginning to wonder if I weren’t a BES user if I would still be BlackBerry user at all.
To be honest, I am actually kind of amazed that all the BIS outages that RIM has had over the passed three years or so haven’t been more detrimental to the company. Can you imagine if one of the wireless carriers had 3 major outages in a week and regularly had a major out or two every few months?
Numerous reports have come in stating that there was some type of BIS outage yesterday. BlackBerry Enterprise Server users were not affected. It looks like service started being affected around 6:30 p.m. EST yesterday but was back up at 2:30 a.m. this morning.
If memory serves me correctly, there has been at least one BlackBerry outage each month going back to September.
RIM really has to do better. I know that sometimes the carriers are at fault, but, does it really matter. At the end of the day, when you BlackBerry isn’t getting email, RIM is the company you blame.