Comments on: RIMarkable Reviews UniquePhones

By: b.stocker

b.stocker — Fri, 03 Oct 2008 17:38:03 +0000

I wish i,d read these comments before i parted with my money.I.m another one thats been tricked.Unique phones are doing this to too many people!

By: Peter Lee

Peter Lee — Wed, 24 Sep 2008 09:56:22 +0000

Rachael,
Why are you ‘talking’ to PayPal? This is usually a waste of time,just put a claim in.
It is always worth exploring the possibility of unlocking by the network (depending on cost of course)
My Blackberry was unlocked by Orange (any phone) for £20 which is less than the asking price of many unlockers.

By: Rachael

Rachael — Tue, 23 Sep 2008 13:11:17 +0000

I would never recommend Uniquephones or deal with them ever again!!!!!

Placed my order to unlock my phone on the 31.08.08 and still waiting for the unlocking code AND replies to many emails that I have sent to them chasing it up

I wish I had seen the above comments before dealing with them, and then I just wouldnt have bothered

I decided to go into two phone shops this weekend and they both said that it is impossible to unlock a nokia 6110 navigator phone……. wondering why it came up on Uniquephones phone list as one to unlock ? Scammers ??? Am now trying to get my money back, paid by paypal but when I last spoke they said to try and deal with supplier direct . I shall try pay pal again and see if I get any joy!!!

By: Taylor

Taylor — Wed, 03 Sep 2008 22:05:15 +0000

I’ve used Uniquephones twice and both times they took extremely long (3 weeks first time and over 4 weeks the second time) to process my order. The most upsetting thing about them is their customer service: Email support only, no phone no online chat no nothing but submmitting a message to them on their website. This is very frustrating when your “Estimated processing time” is 7 days and 3 weeks later you have not received a code or a reply from them. I will NOT be using their services anymore.

By: Daniel Fontanella

Daniel Fontanella — Thu, 28 Aug 2008 20:41:53 +0000

Hi Paul M,
I’ve managed to get my money back through PayPal.
It took me a while (2months) but they refunded the complete transaction.
But do not waste your time writing to them. They will never reply!
Stay away from this guys!!!!
Dan

By: Paul M

Paul M — Thu, 28 Aug 2008 17:29:48 +0000

I placed an order with Unique Phones. It was like putting my money into a black hole. I never received an order confirmation (except Paypal receipt), their system showed my order as being placed just after I placed it, then the order disappeared from their tracking system. I have written to them about 5 times both via e-mail and in their own support tracking system and have not had any type of response from them in 3+ days. It’s not the $ so much as this has been a big time suck and now I am up against the wall in getting another code to unlock my phone before leaving for Europe.

By: JJ

JJ — Fri, 22 Aug 2008 20:57:52 +0000

I have been tricked into paying $7.99 to unlock a SonyEricsson phone from Fido only to be told after a couple of hours that they don’t do SonyEricsson or Fido and that I should have checked their list of phones first.
(a)Nowhere was a visible note to check the list,
(b)It should not have taken a couple of hours for them to check (the list appears to be very short), and
(c)There is nowhere to call to ask for refund and the electronic message response seems to imply there is no way to recover.

At best, the “service” is deceptive and at worst bothering with fraud. Some agency should look into the amount of money they are collecting from people and holding onto after failure to provide service. DISGUSTING site.

By: Edwin

Edwin — Fri, 25 Jul 2008 18:14:14 +0000

Same results here. I received a not working code. It is valid on this phone but it does not remove the lock.

I have send emails open a support case, now a dispute on Paypal.

Can anyone tell me what will happen if he doesn’t respond to Paypal’s dispute?

By: John

John — Sun, 20 Jul 2008 16:04:17 +0000

Unfortunately I have the same ‘results’ to report as most of the others here… Motorola RAZR V3… no code, no response to emails nor to trouble tickets, which state ‘no order found’. But I sure did get a confirmation of payment from Paypal right away! Will dispute with Paypal and if that fails, I will go over their heads and take it directly to the credit card company. Another one to avoid is InstantUnlockCodes.com /.co.uk. They claim on their front page to be able to unlock Motorolas and have prices to do so, but then after payment they say Motorolas are not on their list of compatible devices. No refund policy; they offer credit towards another unlocking (if the first one was a scam what the hell good is another?) and besides I do not have another phone I need to unlock. Alternatively they offer a prepaid UK phone card but that is useless to me as I am not in the UK nor am I planning to go there. What kind of company does not have a refund policy if they cannot provide the service for which a customer has paid? A scammer, that’s what! As a result I do not trust any UK-based unlock company now; seems they all are scammers. If that is not so, that is unfortunate… these shysters should be put out of business and straight into prison because they are by default damaging the reputation of all such companies. Anyone know of a good *US* based concern?

By: Daniel Fontanella

Daniel Fontanella — Wed, 18 Jun 2008 15:56:13 +0000

Hi Guys,
I’m having exactelly the same problems. I bought an unlocking code for my blackberry 8820 from http://www.uniquephones.com, paid US$ 49,99 and 4 weeks later I have had no response at all. Even though I was meant to receive my code in 12hours.
I sent several emails (I mean dozens) and they just ignored me. It’s funny that when you go through the website you’ll never think that is a scam. I will try to get my money back with Paypal. Does anyone know how to process this request? But anyway, my phone is still locked and obviously I can’t use it.
Stay away from uniquephones. That’s my advise.
Thanks to Rimarkable