As much as I love my BlackBerry, RIM’s implementation of BIS is a joke. We are now amidst the third BlackBerry outage in less than a week. I am beginning to wonder if I weren’t a BES user if I would still be BlackBerry user at all.
To be honest, I am actually kind of amazed that all the BIS outages that RIM has had over the passed three years or so haven’t been more detrimental to the company. Can you imagine if one of the wireless carriers had 3 major outages in a week and regularly had a major out or two every few months?
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Ahhh so frustrating.
The only thing I hate about outages is the boohoo-ing everyone does about outages…
I agree that these issues should have been resolved by creating multiple NOCs in NA. Also they need to be more transparent with their issues. If the carriers can have a twitter update, why can’t they do the same on their site or blog, somewhere
Totally unacceptable, RIM needs to fix this once and for all!
That’s why the only site I use for getting the information is http://www.dataoutagenews.com and their mail lists. They are always on top of things.
Does anyone know of a mailing list that let’s people know only when a BB outage has occurred? RIM or T Mobile offer nothing. TIA