RIM Scores A Hat Trick With 3 Outages In Less Than A Week

by Robb Dunewood on December 22, 2009 · 6 comments

BlackBerry Outage

As much as I love my BlackBerry, RIM’s implementation of BIS is a joke.   We are now amidst the third BlackBerry outage in less than a week.  I am beginning to wonder if I weren’t a BES user if I would still be BlackBerry user at all.

To be honest, I am actually kind of amazed that all the BIS outages that RIM has had over the passed three years or so haven’t been more detrimental to the company.  Can you imagine if one of the wireless carriers had 3 major outages in a week and regularly had a major out or two every few  months?

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  • kym

    Ahhh so frustrating.

  • ZZTop

    The only thing I hate about outages is the boohoo-ing everyone does about outages…

  • a1by

    I agree that these issues should have been resolved by creating multiple NOCs in NA. Also they need to be more transparent with their issues. If the carriers can have a twitter update, why can’t they do the same on their site or blog, somewhere

  • Frank

    Totally unacceptable, RIM needs to fix this once and for all!

  • sigdev

    That’s why the only site I use for getting the information is http://www.dataoutagenews.com and their mail lists. They are always on top of things.

  • Aaron

    Does anyone know of a mailing list that let’s people know only when a BB outage has occurred? RIM or T Mobile offer nothing. TIA

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