Comments on: Research In Motion’s Public Relations Department Must Love This… http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this The Unofficial BlackBerry Weblog Fri, 10 Feb 2012 14:12:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: LawrenceNC http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this/comment-page-1#comment-127642 LawrenceNC Wed, 23 Dec 2009 04:00:32 +0000 http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this#comment-127642 While I understand servers can crash, etc., there is nothing on the Blackberry website explaining the outage to customers. Even the power company goes public with explanations and estimates of service restoration. I've liked the Blackberry service since subscribing 2 years ago, but 3 outages in the past week have been frustrating. As a freelancer, I get a jump on available work by being able to respond nearly instantly to e-mails via my smart phone. It defeats the purpose if I have to fire up my laptop, find a wi-fi connection someplace and check e-mails from a fixed location. While I understand servers can crash, etc., there is nothing on the Blackberry website explaining the outage to customers. Even the power company goes public with explanations and estimates of service restoration. I’ve liked the Blackberry service since subscribing 2 years ago, but 3 outages in the past week have been frustrating. As a freelancer, I get a jump on available work by being able to respond nearly instantly to e-mails via my smart phone. It defeats the purpose if I have to fire up my laptop, find a wi-fi connection someplace and check e-mails from a fixed location.

]]> By: Admin http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this/comment-page-1#comment-107547 Admin Sat, 15 Dec 2007 16:55:46 +0000 http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this#comment-107547 Sounds like RIM had a talk with them. More denial it seems. As Bla1ze mentioned, we changed the domain to keep the peace and to avoid any issues that the name may have caused. We have added 2 more admin's to the lists to help run it and a couple more moderators to help keep the noise down. The list isn't a shot at RIM and never will be. The new name just gives us more room for additional lists. Thank You for everyone that has supported us so far and continue to do so. Sounds like RIM had a talk with them. More denial it seems.

As Bla1ze mentioned, we changed the domain to keep the peace and to avoid any issues that the name may have caused.

We have added 2 more admin’s to the lists to help run it and a couple more moderators to help keep the noise down. The list isn’t a shot at RIM and never will be. The new name just gives us more room for additional lists.

Thank You for everyone that has supported us so far and continue to do so.

]]> By: Bla1ze http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this/comment-page-1#comment-107538 Bla1ze Sat, 15 Dec 2007 00:26:46 +0000 http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this#comment-107538 The name change was a voluntary change to avoid any problems that may arise with RIM PR @ RIM does do it themselves, but only for their "premiere" services ie paid enterprise admins..etc..etc The name change was a voluntary change to avoid any problems that may arise with RIM PR

@ RIM does do it themselves, but only for their “premiere” services ie paid enterprise admins..etc..etc

]]> By: hellno http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this/comment-page-1#comment-107531 hellno Fri, 14 Dec 2007 20:05:13 +0000 http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this#comment-107531 iPhone. The ultimate holiday gift. iPhone. The ultimate holiday gift.

]]> By: hellno http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this/comment-page-1#comment-107530 hellno Fri, 14 Dec 2007 18:20:20 +0000 http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this#comment-107530 "We've changed the domain over to Dataoutages.com." Sounds like RIM had a talk with them. More denial it seems. "It wasn't a capacity issue, it wasn't a security issue. It was an outage overnight when there was an upgrade," said Co-CEO of RIM, Jim Balsillie. "I think it's pretty likely that the systems are in place that this kind of thing, as incredibly unlikely as it is to happen, is all the more unlikely to happen again." Mr Balsillie said the outage like the one experienced at RIM were “very rare” these daya in the context of modern software platforms and said it was extremely unlikely to happen again. Balsillie: BlackBerry Shutdown Will Never Happen Again http://www.eweek.com/article2/0,1759,2128963,00.asp Here is more denial: "The browser on the BlackBerry smartphone is now very close to what you get on your PC," says Sanjay Kalyanasundaram, Technical Product Manager. "It makes the mobile experience all that more useful and rewarding." Who knew Waterloo, Ontario is really fantasy land..... “We’ve changed the domain over to Dataoutages.com.” Sounds like RIM had a talk with them. More denial it seems.

“It wasn’t a capacity issue, it wasn’t a security issue. It was an outage overnight when there was an upgrade,” said Co-CEO of RIM, Jim Balsillie. “I think it’s pretty likely that the systems are in place that this kind of thing, as incredibly unlikely as it is to happen, is all the more unlikely to happen again.”

Mr Balsillie said the outage like the one experienced at RIM were “very rare” these daya in the context of modern software platforms and said it was extremely unlikely to happen again.

Balsillie: BlackBerry Shutdown Will Never Happen Again
http://www.eweek.com/article2/0,1759,2128963,00.asp

Here is more denial:

“The browser on the BlackBerry smartphone is now very close to what you get on your PC,” says Sanjay Kalyanasundaram, Technical Product Manager. “It makes the mobile experience all that more useful and rewarding.”

Who knew Waterloo, Ontario is really fantasy land…..

]]> By: bluehorseshoe http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this/comment-page-1#comment-107515 bluehorseshoe Fri, 14 Dec 2007 03:53:11 +0000 http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this#comment-107515 Nice service. It's obvious the Blackberry community is growing to create such services. Shame BB didn't do it themselves. Nice service. It’s obvious the Blackberry community is growing to create such services. Shame BB didn’t do it themselves.

]]> By: Admin http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this/comment-page-1#comment-107512 Admin Fri, 14 Dec 2007 01:14:05 +0000 http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this#comment-107512 Domain name has been changed over to dataoutages.com to keep the peace. Domain name has been changed over to dataoutages.com to keep the peace.

]]> By: IPhone » Research In Motion’s Public Relations Department Must Love This… http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this/comment-page-1#comment-107505 IPhone » Research In Motion’s Public Relations Department Must Love This… Thu, 13 Dec 2007 21:56:52 +0000 http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this#comment-107505 [...] Here’s another interesting post I read today by RIMarkable [...] [...] Here’s another interesting post I read today by RIMarkable [...]

]]> By: JSanders http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this/comment-page-1#comment-107504 JSanders Thu, 13 Dec 2007 21:50:36 +0000 http://www.rimarkable.com/research-in-motions-public-relations-department-must-love-this#comment-107504 It's a darn good service, actually. It's like a first-line defense for RIM. If there is or is not an outage, it saves calls to the carriers and to RIM for users to look to this www.rimoutages.com list to see if it's up or down. I'm betting RIM might appreciate the help! It’s a darn good service, actually. It’s like a first-line defense for RIM. If there is or is not an outage, it saves calls to the carriers and to RIM for users to look to this http://www.rimoutages.com list to see if it’s up or down.

I’m betting RIM might appreciate the help!

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