BlackBerry Outage Affecting All Carriers

by Robb Dunewood on September 7, 2007 · 14 comments

For the second time this year as many as 50% of all BlackBerry users on all North American carriers are experiencing an outage. More specifically, they are experiencing a BlackBerry Internet Service (BIS) outage.

T-Mobile and AT&T have confirmed that their BlackBerry users are affected and, although we haven’t had a confirmation from the other carriers, dozens of BlackBerry users on Sprint, Verizon, and even Alltell are reporting that they aren’t getting their email.

It hasn’t been officially determined if the BlackBerry outage is on the side of the carriers or RIM. The fact, however, that all carriers seem to be affected would lead one to speculate that the issue is with RIM. This doesn’t bode well because when this happened, not even five months ago, RIM said that it wouldn’t happen again.

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{ 3 trackbacks }

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September 7, 2007 at 7:20 pm
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{ 11 comments… read them below or add one }

Albert September 7, 2007 at 6:29 pm

All my e-mail is working out just fine

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Gunboat Smith September 7, 2007 at 7:07 pm

No e-mail since 6:00 A.M. here in Dallas/Fort Worth, TX. Still getting SMS alerts.

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DocGo September 7, 2007 at 7:32 pm

I had BIS email outage as well (on Rogers Wireless). It is now 7:30pm here in Toronto and I just started getting a lot of my yahoo/gmail emails. This outage didn’t affect my BES emails.

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hellno September 7, 2007 at 8:39 pm

BB email has been slow. Just got a burst of afternoon mail at around 7:45 tonight. Luckly the iPhone is on order.

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hellno September 7, 2007 at 8:40 pm

This outage is outrageous

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hellno September 7, 2007 at 8:48 pm

getting emails in triplicate

getting emails in triplicate

getting emails in triplicate

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Thought September 7, 2007 at 9:14 pm

Kudos to “hellno” for some entertaining posts…

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JT September 7, 2007 at 9:28 pm

AT&T was out till 6:15pm on Friday. Weird thing was, I could send but not receive e-mails. Get your act together RIM, do what you need to do to grow your infrastructure to meet the demands of your new customers.

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sylvia September 8, 2007 at 1:34 am

i’ve been out over 24 hours. haven’t seen any other complaints from thursday night through, though.

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JT September 9, 2007 at 8:02 am

I’m still getting weird system messages as of Saturday night and Sunday morning.

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Greg September 9, 2007 at 8:29 pm

On ATT wireless – been out (BIS) all weekend.
Sunday 8PM eastern…still out…grrrrr

Reply

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